Terms of Services

When booking a recording session at Red Eye Recording Studios you are entering into a contract by which you are agreeing unconditionally on behalf of the artist/band to abide by the studio’s terms and conditions as detailed below.

Booking a recording session

Session bookings, times and dates are subject to availability and approval from a member of the Red Eye Recording Studios team. We reserve the right to refuse and reschedule any confirmed bookings. Bookings are made by the following methods only. redeyerecordingstudios.com (Online using our BOOKING Scheduling App) or Phone: 408-275-6167 or Email: redeyerecordingstudios@gmail.com and are not valid until confirmed and deposit paid. Be sure you read your confirmed appointment very carefully which should be in your inbox, check your spam if you do not get the email.

Payment

A deposit is required and can be made while booking online with us. If you do not have a credit card you can arrange to drop off a cash deposit for a future appointment. We also take CASHAPP and/or VENMO which you can manually call us to arrange this payment method and avoid any online fees associated with credit card purchases. This deposit is non-refundable or transferable. The remainder of the studio bill should be paid in full at the START OF YOUR SESSION. Refusal to pay for services rendered may lead to prosecution. No Call/No shows that have paid the deposit will result in loss of monies and studio time, non-refundable.

Failure to produce full payment will result in the studio withholding session time, all copies of recordings, masters or session files until all fees have been paid and funds have cleared. You must pay for the full amount of hours you book; it’s not our responsibility to manage your studio time. If the recording session is broken up over a period of time (8hrs+), payment will be required either in advance or in installments to cover the time that has been used. Red Eye Recording Studios management reserves the right to implement these payment terms where applicable. All session files are deleted from our hard drives 180 days after session completion unless otherwise specified. Please bring a backup storage device if you require your multi-tracks.

Cancellations

48 hours notice is required for the cancellation of a session; this includes weekends and bank holidays. If a session is canceled with less than 48 hours notice, full payment will be required to book further sessions. Regardless of how much deposit we collected you would still owe us for HALF the studio session price since we lost that time. No Call/No shows that have paid the deposit will result in loss of monies and studio time, non-refundable. If we agree to issue a refund for any reason back to your credit card then refunds we process to credit back to your credit card will incur an additional 3.5% fee which means we will refund the amount you paid minus the 3.5% fee. By booking on our website you have agreed to these terms of service.

Parking

We have FREE parking for clients (2 vehicles max) on site. We are not responsible for any items in your car but we have cameras that are recording the parking lot and can watch it in real-time while you are in session with us.

Breakages and damages to studio equipment

Any damage caused to studio equipment due to misuse and abuse will be charged to the artist/band/individual. Refusal to pay for breakages will lead to exclusion and prosecution. If an item of equipment is damaged or missing at the start of your session please report it to the session technician/engineer immediately.

Personal items/lost property

Please make sure that you do not leave personal items unattended and ensure that you take all of your belongings with you when you leave. Red Eye Recording Studios is not responsible for any personal items that are lost or damaged on the premises.

Guests

Clients are allowed a maximum of 5 guests during the recording sessions. Red Eye Recording Studios must be given 24hr notice when requesting additional guest & apply. Client must get approval from our staff member prior to showing up with additional guest.

Smoking

Smoking is NOT permitted anywhere inside the studio complex. If you leave the premises to smoke, please ensure that you are a safe distance from the studio and that your cigarette stubs are disposed of appropriately. When leaving and entering the complex, please remember that the entry door must be kept shut and locked at all times. Any theft or damages that occur as a result of the door being left open will be chargeable to the artist/band. We have an outdoor FENCED yard area where clients can smoke with the door shut.

Food/Drink

You are permitted to bring your own food and drink into the studio; however, this must not be placed on any of the equipment under any circumstances. Please store your food and drink in the kitchen/lounge area. Any damage caused to studio equipment due to spillages and negligence with food and drink will be charged as per our damages policy above. Please help us to keep the studio tidy by placing any rubbish in the trash bins provided.
Fees

There is a $20, nonrefundable clean-up fee applied to sessions where
Red Eye staff sees applicable (excessive trash, food leftovers, ect)
Additional guest fee of $15 per guest (over the allowed 5 person limit)
Be on time and prepared
Bring your instrumental or have download link ready
Bring Hard drive or flash to take your files upon completion